Nest IQ Outdoor light ring blinks blue and then nothing

[Magooru]

Hi,

I just replaced my power supply and cord, after plugging it in the light ring flashes blue a couple times then it looks like the device has no power. I have tried resetting the device, different power sources etc.

Nest support says device is defective but wont replace as its out of warranty.  Guess this is just corporate policy.

Its a very expensive device to just throw in the garbage, hoping someone has something may have some advice outside of just resetting it. 

Any help on this would be appreciated,

Thank you.

[Brad]

Hi there, 

I apologize for my late response and thank you for all of your patience while waiting for a reply. I can definitely understand how frustrating your situation must be, but I wanted to make sure that your issue was addressed. Do you still need help with this issue? I know that there's been a delay in response since you posted.

Please let me know if you need further assistance. 

Best Regards, 

Brad.

[Brad]

Hi there,

Just checking in to see if you still need assistance with this issue. If so, please let me know and I would love to look into this further for you!

Best Regards,

Brad.

[Brad]

Hey Folks.

At this time, I'll go ahead and lock this thread. If you're still experiencing problems, feel free to start a new thread and we'll be happy to help.

Best Regards,

Brad.