Cameras and Doorbells

Resolved! New updates to Google Home for camera users: new AI image detection, requested features, and more!

We recently shared new updates to the Google Home app. You can read more in our community blog: New updates to Google Home for camera users: new AI image detection, requested features, and more! Have any questions not covered in the FAQ? Let us know ...

Need help with setup? Troubleshoot common Nest camera or doorbell problems

Here are some steps I recommend to resolve issues during the setup of Google Nest cameras or doorbells.Before trying these stepsMake sure you're using the correct app for setup. Need help checking which model you have? Use the Google Home app to set ...

Resolved! Nest cam won't play back video events, just shows "buffering" circle

We have a Google Nest Cam with floodlight mounted on our house. This worked fine for a few months, but now when I tap any event in the event history, the window that should be playing the event just shows a blur with a "buffering" sort of circular ar...

Videos show up in notification but cannot find when open the app

I’m finding that not all the notifications videos that come through on my phone lock screen show up in the activity feed list of videos . Do you know how to make it so that they all show up ? sometimes I’ll get a notification video and I’ll look at i...

Can't view video history

HelloAbout 90% of all recordings don't ever load. I get a message that says " this video isn't available yet. Check back later". But they never do become available to view.Anyone else with this issue?Thanks in advance.

Nest display

I had to deleted my nest display and re add. I can’t get the camera to work. I tried to factory reset it and I still can’t get it to work.

Nest display ans doorbell

My doorbell is mounted and it says it’s unmourned and won’t work. Tried to to troubleshoot but I don’t see the camera mount in the settings.

Security screw won't thread into the mounting bracket

Just installed nest doorbell 2nd gen wired. Set screw will not secure the doorbell. I can thread the set screw in without the doorbell, but as soon as I put the doorbell on the bracket, the set screw just spins as if it is not long enough to reach.Th...

Doorbell Won't Connect - No One Followed Up

It has been over two weeks, but no one from Google ever followed up @Jenelyn_O : https://www.googlenestcommunity.com/t5/Cameras-and-Doorbells/Nest-Battery-Cam-Won-t-Reset-amp-Won-t-Reconnect/m-p/459352#M80814 Please assist.

Add a second account for different locations

Have a nest account at home, but want to add a camera to our Rv. We have our own Wi-Fi but how do I set up secount account?

A warning for anyone thinking about buying Google Cameras

Anyone thinking about buying the current generation of Google cameras, please do your research and consider other options. When we first bought into the system it was based entirely on the "Nest" platform and used the nest app. I couldn't have asked ...

Lost Hex Security Screw for Google Nest (2nd Gen)

I just installed my Google Nest Doorbell (Wired 2nd gen). Unfortunately I dropped the small hex security screw and lost it. Any thoughts on how to get another one? Thank you!

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Resolved! New updates to Google Home for camera users: new AI image detection, requested features, and more!

Need help with setup? Troubleshoot common Nest camera or doorbell problems

Resolved! Nest cam won't play back video events, just shows "buffering" circle

Videos show up in notification but cannot find when open the app

Can't view video history

Nest display

Nest display ans doorbell

Security screw won't thread into the mounting bracket

Doorbell Won't Connect - No One Followed Up

Add a second account for different locations

A warning for anyone thinking about buying Google Cameras

Lost Hex Security Screw for Google Nest (2nd Gen)

Add new nest camera and doorbell to the Next App

Nest camera battery going offline for no reason

No alert when someone rings the nest door bell, no...

Can't remove Nest wired doorbell 2nd generation fr...

Cameras keeps going offline randomly

Nest Doorbell Wired - blue light activates but gre...

Doorbell not adding faces

Nest Doorbell battery chime

Changing connection to new phone and wifi to Nestc...

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