cancel
Showing results for 
Search instead for 
Did you mean: 
Replies are disabled for this topic. Start a new one or visit our Help Center.

New Wired Floodlight Pro won't connect

Nest_lover
Community Member

For starters since Google is forcing the new cameras onto the Google home platform we are all screwed.  My new Nest Floodlight Cam (wired) won't connect since it wants me to use a Nest protect to help with setup.  My nest protect is in my basement and this light is on my barn.  So this makes it impossible to setup.  Please allow for a work around rather than relying on another product to assist with setup.  Great concept but if you're selling pro stuff allow for pro installation.  Anyone have any ideas?

3 REPLIES 3

Brad
Community Specialist
Community Specialist

Hi there, 

 

I apologize for my late response and thank you for all of your patience while waiting for a reply. I can definitely understand how frustrating your situation must be, but I wanted to make sure that your issue was addressed. Do you still need help with this issue? I know that there's been a delay in response since you posted.

 

Please let me know if you need further assistance. 

Best Regards, 

Brad.

Brad
Community Specialist
Community Specialist

Hi there,

 

Just checking in to see if you still need assistance with this issue. If so, please let me know and I would love to look into this further for you!

 

Best Regards,

Brad.

Brad
Community Specialist
Community Specialist

Hey Folks.

 

At this time, I'll go ahead and lock this thread. If you're still experiencing problems, feel free to start a new thread and we'll be happy to help.

 

Best Regards,

Brad.