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Nest CAM Battery

Carlo1969
Community Member

Hi to all, sorry for my poor english. I just bought the new Nest Cam (battery) and I have two problem if I compare it with my Nest Cam (NO battery). First af all the quality of video, expecially with low light, is very very poorest. The second problem is that the battery CAM dosen't catch sound alert. It's normal or I'm making some mistakes ?

 

At the end I'd like to know if I can activate/deactivate camera only speaking to Assitant on my phone. How ?

Thanks for reading

3 REPLIES 3

Brad
Community Specialist
Community Specialist

Hi there, 

 

I apologize for my late response and thank you for all of your patience while waiting for a reply. I can definitely understand how frustrating your situation must be, but I wanted to make sure that your issue was addressed. Do you still need help with this issue? I know that there's been a delay in response since you posted.

 

Please let me know if you need further assistance. 

Best Regards, 

Brad.

Brad
Community Specialist
Community Specialist

Hi there,

 

Just checking in to see if you still need assistance with this issue. If so, please let me know and I would love to look into this further for you!

 

Best Regards,

Brad.

Brad
Community Specialist
Community Specialist

Hey Folks.

 

At this time, I'll go ahead and lock this thread. If you're still experiencing problems, feel free to start a new thread and we'll be happy to help.

 

Best Regards,

Brad.