Nest Outdoor Camera Magnet and Mount Replacement

[hilldl29]

I just moved and have lost my mounting bracket and magnet for my nest outdoor camera.  In searching high and low I can not find any replacements.  Can anyone help?

[MplsCustomer · Accepted solution]

@hilldl29 

I'm just another Google Nest customer and have posted this numerous times now. Google Nest does not sell any spare parts. However, Google Nest Support (https://support.google.com/googlenest/gethelp) might provide one if you are under the 1-year warranty.

At the end of the thread below, another customer found a 3rd-party source that sells magnets that you might be able to use:

https://www.googlenestcommunity.com/t5/Cameras-and-Doorbells/Nest-Outdoor-Magnetic-Base/m-p/26691

[hilldl29]

Great suggestion on the magnet.  Just ordered some.  Thanks!!

[EmersonB]

Hello everyone,

@hilldl29, I'm sorry to hear about your experience on your Nest Camera. We'd be happy to take a look into this for you. Please fill out this form with all the needed information. Let me know once you’re done.

I appreciate the help, MplsCustomer.

Best,

Emerson

[EmersonB]

Hi hilldl29,

I wanted to follow up and see if you were able to fill out the form? Let me know if you have additional questions.

Regards,
Emerson

[hilldl29]

Hi, I filled out the form.

[Dan_A]

Hey there,

We got your form — thanks for filling it out. Our team will reach out to you via email anytime soon. Please continue the conversation there as this thread will be locked after 24 hours.

Cheers,

Dan