cancel
Showing results for 
Search instead for 
Did you mean: 

Nest Outdoor Camera Rufuses to Connect to Wifi

JGSX
Community Member

Hello,

I recently purchased three nest outdoor cameras.  During setup I am receiving the error code C229 which is a router security code/lack of internet connectivity/wrong password. I have tried all work arounds without success. The cameras will refuse to connect to the wifi after entering the correct password during setup. I have tried both spectrums of my dual band router, turned off the firewall/security, tried a guest network with no security, whitelisted the MAC address of the camera, and completed a full restart of my modem and router.  I own a tp-link archer ax3000 router and am setting up through the Nest app on a galaxy s21 ultra.

Any suggestions?

Thank you,

Jack

4 REPLIES 4

MelbaDT
Community Specialist
Community Specialist

Hey JGSX, 

 

Thanks for reaching out and for providing a detailed description of your concern. I have a few questions to better understand what's going on. 

 

Is this happening on all of the 3 Nest Outdoor Cameras that you recently bought? Are there any Nest cameras or devices successfully connected to this Wi-Fi network? Also, have you tried the setup using another mobile device?

 

Best, 

Melba

Brad
Community Specialist
Community Specialist

Hi there,

 

Just checking in to see if you still need assistance with this issue. Please let me know if you need further assistance. 

 

Best Regards,

Brad.

Brad
Community Specialist
Community Specialist

Hi there,

 

Just checking in to see if you still need assistance with this issue.  We'll leave this topic open for another 24 hrs in case there are any follow up questions or comments. Please let me know if you need further assistance. 


Best regards,

Brad

Brad
Community Specialist
Community Specialist

Hey Folks.

 

At this time, I'll go ahead and lock this thread. If you're still experiencing problems, feel free to start a new thread and we'll be happy to help.

 

Best Regards,

Brad.