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Nest Outdoor Camera Security Cord Replacement

MEverhart
Community Member

About 2-feet of the "security cable" power cord has deteriorated and exposed the wiring of my NEST OUTDOOR (powered) CAMERA. Obviously I can't keep using it in this fashion. HOW DO I REPLACE THE "SECURITY" cord??? 

6 REPLIES 6

MplsCustomer
Bronze
Bronze

@MEverhart 

Google Nest does not sell any spare parts. If this happens to any of our Google Nest Outdoor Cameras, I think I'll clean up the corrosion, wrap each individual wire in electrical tape, and then wrap the set of wires in duct tape.

MEverhart
Community Member

What a RIDICULOUS DESIGN. The cord...that has cracked up due to sunlight exposure CAN'T BE REPLACED. Genius .

EmersonB
Community Specialist
Community Specialist

Hello everyone,

 

@MEverhart, I understand that you wanted to get your Nest Camera's power cord replaced. We'd be happy to take a look into this for you. Please fill out this form with all the needed information. Let me know once you’re done.

 

I appreciate your response, MplsCustomer.

 

Thanks,

Emerson

EmersonB
Community Specialist
Community Specialist

Hi MEverhart,

I wanted to follow up and see if you were able to fill out the form? Let me know if you have additional questions.

Regards, 
Emerson

EmersonB
Community Specialist
Community Specialist

Hey MEverhart,

We haven't received your form — were you able to fill it out?
  
Best, 
Emerson

Juni
Community Specialist
Community Specialist

Hello there,

 

We haven’t heard back from you, so I'll be locking this thread in 24 hours. Feel free to create a new one if you have other concerns in the future.

 

Best,

Juni