06-27-2023 08:43 AM
About 2-feet of the "security cable" power cord has deteriorated and exposed the wiring of my NEST OUTDOOR (powered) CAMERA. Obviously I can't keep using it in this fashion. HOW DO I REPLACE THE "SECURITY" cord???
06-27-2023 09:09 AM
Google Nest does not sell any spare parts. If this happens to any of our Google Nest Outdoor Cameras, I think I'll clean up the corrosion, wrap each individual wire in electrical tape, and then wrap the set of wires in duct tape.
06-27-2023 09:20 AM
What a RIDICULOUS DESIGN. The cord...that has cracked up due to sunlight exposure CAN'T BE REPLACED. Genius .
06-27-2023 09:44 AM
Hello everyone,
@MEverhart, I understand that you wanted to get your Nest Camera's power cord replaced. We'd be happy to take a look into this for you. Please fill out this form with all the needed information. Let me know once you’re done.
I appreciate your response, MplsCustomer.
Thanks,
Emerson
07-01-2023 09:48 AM
Hi MEverhart,
I wanted to follow up and see if you were able to fill out the form? Let me know if you have additional questions.
Regards,
Emerson
07-04-2023 11:36 AM
Hey MEverhart,
We haven't received your form — were you able to fill it out?
Best,
Emerson
07-07-2023 02:21 PM
Hello there,
We haven’t heard back from you, so I'll be locking this thread in 24 hours. Feel free to create a new one if you have other concerns in the future.
Best,
Juni