08-27-2023 10:50 AM
I also have a Nest Hello doorbell that is peeling and out of warranty. I have bought an outer rubber case from day one just to give some extra protection. It is visually very unappealing, and I get comments from friends all the time.
I think this issue is not RARE, I read lots of negative reviews with this issue.
It’s a manufacturing problem that should be replaced!!!
08-27-2023 01:39 PM
Hello Misinszki,
I’m sorry to hear what happened to your Nest Hello doorbell. Let’s check this out — could you fill out this form and let me know once you’re done?
Best,
Lance
08-27-2023 05:06 PM
Hi Lance, thanks fir getting back to me with this issue, I filled out the form that you have sent me!
08-27-2023 05:23 PM
Hi Misinszki,
We got your form — thanks for filling it out. Our team will reach out to you via email to further assist you.
Regards,
Lance
08-27-2023 06:44 PM
Mine is also peeling. Not as bad as yours but mine is only 4 years old and is under covered porch. Still shouldn't happen. And no help from Google is even more disappointing.
08-27-2023 07:21 PM
Hello James751,
Thanks for reaching out to the Community. I’m sorry to hear that you’re having the same issue. Don’t worry; I'd be happy to take a look into this for you. Please fill out this form with all the needed information, then let me know once you're done.
Best,
Lance
08-29-2023 07:42 PM
Hi James751i,
Your form has been received. Thanks for filling it out. Our team will contact you via email to provide further assistance.
Regards,
Lance