Nest Wired Camera - Won't Connect

[Kefan4]

Nest Wired Camera - Won't Connect

 

[Supercat]

Happened to me. I purchase the nest doorbell but took it offline pending my new door. I had set it up and ready to go.  Once I tried to connect the nest outdoor cam, I ran into the same issue as you. As soon as I connected the nest doorbell camera, only then was I able to add a new camera. Hope this helps. 

[Kefan4 · Accepted solution]

Thanks a lot . my situation is a bit different . 
I reset it to factory settings and all good now 

thanks again 🙂 

[SteveT1]

Hi folks,

I appreciate the help @Supercat. Let's get this sorted out. A few questions:

1. What type of wired Nest Camera are you using?
2. What app are you using to add it?
3. What is the color of the LED lights on the Nest Camera during installation?
4. How far is the camera from the router?

You can also check this article on how to Troubleshoot Nest camera and doorbell setup messages for detailed steps.

Regards,

Steve
 

[Kefan4]

Thanks . All good now 

[Brad]

Hey Folks.

I am glad to hear that the OP's issue is resolved! At this time, I'll go ahead and lock this thread. If you're still experiencing problems, feel free to start a new thread and we'll be happy to help.

Best Regards,

Brad.