You don't actually need the chime working if you are using the speakers, frankly this is half the reason I went with the Nest Hello, as in our home the chime is located near the front door, and we cannot hear it if upstairs or downstairs, so the nest speakers act as our chimes .
Sorry for my late response. Thank you for all of your patience while waiting for a reply. I just wanted to make sure that your issue is addressed. I can definitely understand how frustrating your situation must be. I would love to help you find a solution to this issue.
Do you still need help with this issue?
What troubleshooting steps have you done thus far?
Please let me know if you need further assistance.
It looks like we haven't heard back from the OP so I'm going to go ahead and lock the thread. If you have any further questions or concerns, feel free to create a new thread.
Have a great day,