09-30-2021 02:40 PM
I have a wireless doorbell, a Hub Max, and a Hub (2nd Gen). When the doorbell is pressed, I can answer on the Hub Max, but it does not show someone on the Hub. Is there a way for doorbell events to be shown on both at the same time?
Answered! Go to the Recommended Answer.
10-02-2021 11:34 AM
Found the issue. For some reason, Do Not Disturb was active for that Hub. Turned it off and all is now working. To Google: it would be helpful if there were some check, or screen, that showed which devices will receive these alerts, and which ones will not!
10-02-2021 11:34 AM
Found the issue. For some reason, Do Not Disturb was active for that Hub. Turned it off and all is now working. To Google: it would be helpful if there were some check, or screen, that showed which devices will receive these alerts, and which ones will not!
10-02-2021 11:37 AM
To Google again: even a visual indicator on the screen(s) that broadcasts were being blocked when one was made would lead customers to the solution quicker.
10-04-2021 02:33 PM
Hi @ShalomLEJ,
We're sorry you had issues with your doorbell and its connected devices, but we're glad to see that you found the culprit. As this issue was resolved, I will be closing and locking this thread. If you have any new questions for us, please make a new post. Thanks!
Best,
Ai