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Cameras and Doorbells

Blog Posts

Camera Performance Improvements in the Google Home app Read more

Public Preview updates: Expanded support for Nest Doorbell (1st gen) and garage ... Read more

Forum Posts

Troubleshoot setup: Google Nest camera or doorbell

Here are some steps I recommend to resolve issues during the setup of Google Nest cameras or doorbells.Before trying these stepsMake sure you're using the correct app for setup. Need help checking which model you have? Use the Google Home app to set ...

David_K by Diamond Product Expert
  • 15715 Views
  • 0 replies
  • 6 kudos

Camera cant be removed

Does anyone know how to keep this from coming back? I have tried removing the camera several times and it keeps coming back. It is not hooked up or connected  

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Sloey316 by Community Member
  • 302 Views
  • 2 replies
  • 0 kudos

Nest Doorbell misidentifies familiar faces

I upgraded a couple months ago to the Nest Doorbell wired second gen from the Nest Hello doorbell. I only upgraded because the Nest Hello version was over heating and when someone would ring the doorbell, the video would go out. The Nest second gen d...

KKitten93 by Community Member
  • 268 Views
  • 2 replies
  • 1 kudos

Google camera won’t connect after factory reset

Hello Recently we got a new router and our Google outdoor battery cameras stopped working. I brought them in the house and factory reset them then removed the cameras from Google Home. Now with the Google Home app I can not get them reconnected. When...

Joshbiz by Community Member
  • 860 Views
  • 7 replies
  • 0 kudos

Nest Doorbell wireless not working

For the last 2 weeks, my wireless Nest Doorbell has shown "live view unavailable". I've reset the doorbell a few times and recently deleted & reinstalled the doorbell. I also added a wifi point nearby to increase the signal strength. My frustration i...

KyleL8 by Community Member
  • 266 Views
  • 2 replies
  • 0 kudos

2nd Gen wired Nest doorbell won't reset

Moved into a new home which has a 2nd Gen wired Nest doorbell. I'm trying to do a factory reset so I can add it to my home on the Nest app. I have tried the method of holding the doorbell button while a pin is inserted into the small hole in the back...

Newbie11 by Community Member
  • 177 Views
  • 1 replies
  • 0 kudos
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