cancel
Turn on suggestions
Auto-suggest helps you quickly narrow down your search results by suggesting possible matches as you type.
Showing results for 
Search instead for 
Did you mean: 
Help
Cameras and Doorbells

Blog Posts

New updates to Google Home for camera users: new AI image detection, requested f... Read more

Nest Cam Outdoor (1st gen) expanded support rolling out into Public Preview for ... Read more

Nest Cam Indoor (1st gen) expanded support rolling out in the Public Preview of ... Read more

Help Center

Forum Posts

Start a conversation

Resolved! Nest Camera Gen 2 Won't Connect After New Router Install

I recently swapped out my routers and have a mix of 6 Nest Gen 1 cameras and a couple Nest Gen 2 cameras. I was able to reconnect the Gen 1 cameras just fine but I can't get the Gen 2 cameras to reconnect.I've done the following:-Removed the camera f...

jojo2fast by • Community Member
  • 218 Views
  • 1 replies
  • 0 kudos

QR code isn’t visible so I can’t scan it or type it in

So I’ve had my camera for awhile. Recently I forgot to pay a bill and my internet was cut off therefore my Wi-Fi as well and my camera stopped working. Now it’s back on and I can’t get it set back up. The QR code on the bottom is so faded I can’t sca...

Sandman80 by • Community Member
  • 127 Views
  • 2 replies
  • 0 kudos

Doorbell isn't charging

Hi, I've had a doorbell for 2 years and recently had to take it down due to renovations. It's been off the wall for about a month or so. When I put it back, it was out of charge, so I've tried to charge it but there's no lights, no charge, no connect...

PeterN11 by • Community Member
  • 88 Views
  • 2 replies
  • 0 kudos

Wired Nest 2nd Generation doorbell recording time

It seems that Google has removed the ability to adjust how long the doorbell records each event. I purchased a Nest 2nd Gen doorbell in March of 2023. When I set it up, I was able to adjust the length of each event. A few weeks ago, the doorbell malf...

Newest Hello camera lens replacement

While trying to set up my nest iq outdoor camera I was standing next to my nest hello because the Google setup process is completely insane, and I pressed the button for the doorbell and the glass lens cover fell out and hit the concrete and shattere...

Google Doorbell no ring sound on Nest Hubs

So I'm using Google Doorbell (Battery), which is wired and several Nest Hubs and Nest Minis in my house. Everything worked just fine for 8 months.Starting in the middle of the last week, the nest hubs randomly stopped playing a ring sound, when the D...

EvilPhil by • Community Member
  • 269 Views
  • 5 replies
  • 0 kudos

Feature request: schedule for indoor chime

I know another user requested this feature 2 years ago, (@redningja) so I'm trying again: I'd like a schedule feature for the indoor chime, so I can mute it at night.There's currently a scheduling feature to turn the camera off, but I'd like to keep ...

Resolved! Has my nest reached end of life or is there still help?

So I've had my nest hardwired doorbell for about 4 or 5 years within the last 6 months I'd say it's not working I go on to either Google home or the nest app it's not connected I have in this time changed routers done a hard reset got a new transform...

to vote
Labels