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Cameras and Doorbells

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Public Preview updates: Expanded support for Nest Doorbell (1st gen) and garage ... Read more

New updates to Google Home for camera users: new AI image detection, requested f... Read more

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Troubleshoot setup: Google Nest camera or doorbell

Here are some steps I recommend to resolve issues during the setup of Google Nest cameras or doorbells.Before trying these stepsMake sure you're using the correct app for setup. Need help checking which model you have? Use the Google Home app to set ...

David_K by • Diamond Product Expert
  • 13607 Views
  • 0 replies
  • 5 kudos

New router: Nest Outdoor camera is not able to connect

Recently I got a new router to improve the quality of my Internet traffic. Since that moment there is no visual contact with my cam. The light of the cam is blue and blinking (according to info the camera is constantly restarting). Wifi connection is...

Re: Low battery and floodlight button disappeared

I bought 2 nest cameras with floodlights in 2022. In 2023 the camera started having depleted or low battery and it continued having this issue up to today.Now this year after having technical support my flood light disappeared. I didn't have this pro...

Ericaj79 by • Community Member
  • 395 Views
  • 2 replies
  • 0 kudos

Cameras spinning. Not loading. Retry etc Solved

Just to let anyone know that has the new nest camera as opposed to the old black ones. I was having problems for a year trying to get the newer cameras 24 seven record option to load. We finally solve this problem by having to upgrade our Internet an...

Companyq by • Community Member
  • 430 Views
  • 1 replies
  • 0 kudos

Nest/ DropCams

I have Two Nest/DropCams. The Cable co updated my internet system. I cannot get the cameras connected. There are No QR codes or numbers present on either device. If I cannot set them up, I need to cancel my subscription for home w assistance. I’m hop...

DrPhilx by • Community Member
  • 237 Views
  • 2 replies
  • 0 kudos

Resolved! Ending a subscription

If I cancel my Nest Aware subscription after 2 months, will I be reimbursed for the remaining 10 months that I did not use the subscription?

Woman keeps pointing her cellphone at my doorcam.

A woman who frequents our apartment complex (doesn't live here) keeps pointing her cell phone camera at my Nest door cam every time she walks by it. This has occurred enough times that it's starting to be a concern, now after the 6th or 7th instance ...

Rae5 by • Community Member
  • 406 Views
  • 2 replies
  • 2 kudos
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