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Nest Wireless Video Doorbell

abaumann1965
Community Member

This morning I noticed the lens on my Nest Wireless Doorbell was vandalized. The culprit scratched the lense and now anything viewed through the lens is blurry. Is is possible to replace the lense? I would be grateful for your guidance. Thanks.

1 Recommended Answer

Thank you. Yes—not the answer I was hoping for, however, at least I have direction. 

View Recommended Answer in original post

4 REPLIES 4

Rubes
Gold Product Expert
Gold Product Expert

Unfortunately parts such as the lens and many others are not available for purchase. You would need to either replace the whole unit or attempt to collect parts from other used cameras. Not the answer you want to hear but unfortunately this is the reality!

Thank you. Yes—not the answer I was hoping for, however, at least I have direction. 

Brad
Community Specialist
Community Specialist

Hey folks,

 

Thanks for all of your help, @Rubes and anyone else who contributed. At this time, I'll go ahead and lock this thread. If you're still experiencing problems, feel free to start a new thread and we'll be happy to help.

 

Best Regards,

Brad

MplsCustomer
Bronze
Bronze

It is amazing that, unlike Ring Arlo, Wyze, and Blink, Google Nest does not sell ANY spare parts for its cameras and doorbells, and instead tells customers to find a "third-party retail store".