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Nest access blocked authorization error

marvhodges
Community Member

Woke up this morning and clicked on my Nest app on my apple iPhone and got a message that my access was blocked said it was an authorization error.

Has anyone else had this issue ... what do you do????

4 REPLIES 4

Rubes
Gold Product Expert
Gold Product Expert

First time reading about this. Are you the primary owner or were you invited to view the cameras?

Can you post a screenshot?

EmersonB
Community Specialist
Community Specialist

Hi everyone,
 
@marvhodges thanks for reaching out and I understand your concern about your account access. Aside from what Rubes is asking, have you migrated your account? We'll appreciate it if you could share with us the information we're asking, so that we can give you a better solution.
 
I appreciate the help, Rubes.

Regards,
Emerson

janthadeus
Community Specialist
Community Specialist

Hey marvhodges,

 

I just wanted to follow up to see if you still need our help. Please let us know as we would be happy to answer any questions you may have.

 

I appreciate the help here, Rubes and Emerson.

 

Thanks,

jT

janthadeus
Community Specialist
Community Specialist

Hi there,

 

Just checking in to make sure that you've seen our responses. Please let me know if you have other questions or concerns as I will be locking this in 24 hours if I won't hear back from you again. Feel free to start a new thread and we'll be happy to help.

 

Best,

JT