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Cameras and Doorbells

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Camera Performance Improvements in the Google Home app Read more

Public Preview updates: Expanded support for Nest Doorbell (1st gen) and garage ... Read more

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How to: Change camera or doorbell Wi-Fi network

If you change your Wi-Fi password, network name or security settings, or install a new router from a new Internet Service Provider, you'll need to update the Wi-Fi settings for your camera or doorbell.RecommendedIf you're comfortable changing your ro...

David_K by • Diamond Product Expert
  • 223 Views
  • 0 replies
  • 0 kudos

Troubleshoot setup: Google Nest camera or doorbell

Here are some steps I recommend to resolve issues during the setup of Google Nest cameras or doorbells.Before trying these stepsMake sure you're using the correct app for setup. Need help checking which model you have? Use the Google Home app to set ...

David_K by • Diamond Product Expert
  • 15963 Views
  • 0 replies
  • 6 kudos

Nestcam Outdoor IQ reset - can't get blue light

My Outdoor IQ camera got a flashing red ring around the camera after a heavy rain. I have tried using a paperclip to reset it and the red light went off but after holding the clip in for about 30 seconds several times nothing happened and I never got...

LaureninLA by • Community Member
  • 2768 Views
  • 6 replies
  • 0 kudos

Camera view

My nest video doorbell haa suddenly changed its view. It is looking about 6 feet higher than previous. It has not been moved, hit, etc. I can find no setting to change this.

Resolved! Nest Doorbell set up

I am trying to set up Nest Doorbell on my iphone. I open the Google Home app and it asks what type of device I'm setting up. When I choose doorbell it says to use the Nest App. When I go over to Nest App it asks to scan QR code. When I scan it it say...

dheat19 by • Community Member
  • 915 Views
  • 3 replies
  • 0 kudos

Nest Aware Migration with 1st generation Nest Aware

I have a fist generation Nest Aware subscription and use the Nest App to view history on two cameras and control a nest thermostat and nest yale lock. I recently installed a new nest floodlight camera. I can only view this camera on the Google Home A...

Doorbell not notifying phone

I set up the doorbell two days ago, all was working well but today I am getting no notifications on my phone of either activity within the zone or when the doorbell is pressed. It's working on other family members phones and all the Google screens. I...

Kel26 by • Community Member
  • 611 Views
  • 2 replies
  • 1 kudos

Doorbell themes

I have had the winter theme on my doorbell over Christmas, but I now want to change it back to the standard, but the menu option doesn't exist to change it to standard and the doorbell is stuck on a winter chime How do I get it back to the standard c...

Doorbell fails to connect

I installed my new doorbell and got the blue ring. When I tried to connect it to my wifi, I got error message NC013. I moved my Nest camera next to the doorbell and got error message NC024. When I installed my camera, it asked for my wifi password. I...

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