Nest app no longer showing preview on iPhone notification screen.

[banjolips]

The Nest app is no longer showing a preview on my iPhone notification screen. This started happening 2-3 weeks ago I think. Does anyone know how to resolve this issue?

[Rubes]

It seems to have something due to iOS 15. A fix will most likely require an update to the Nest app.

[banjolips]

That’s what I would expect from a company charges considerably higher for there products and for the subscription. If it doesn’t happen soon, I’ll most likely cancel and go with my Kasa camera. It’s like $30 and they don’t charge for any recording….I basically only pay $99 a year because of how the notifications are. 

[Brad]

Hi there, 

I apologize for my late response and thank you for all of your patience while waiting for a reply. I definitely understand how frustrating your situation must be, and I wanted to make sure that your concern was acknowledged. Do you still need help with this issue? I know that there's been a delay in response since you posted.

Best Regards, 

Brad.

[Brad]

Hi there,

Just checking in to see if you still need assistance with this issue.  We'll leave this topic open for another 24 hrs in case there are any follow up questions or comments. Please let me know if you need further assistance. 

Best regards,

Brad

[Brad]

Hey Folks.

At this time, I'll go ahead and lock this thread. If you're still experiencing problems, feel free to start a new thread and we'll be happy to help.

Best Regards,

Brad.

[LSA5000]

If you hold your finger on the notification, the preview will show. I had the same issue but found the fix in another thread.

[rinda]

Thanks so much for this tip! I too was so frustrated the preview stopped working. Such a simple fix. Thanks for sharing!