Nest aware is not linking to my nest cams

[Sg9000]

My nest cam does not seem to be connected to the nest aware account that I recently purchased

[MplsCustomer]

@Sg9000 

Is there no history for your camera in the Google Nest app or Google Home app?

https://support.google.com/googlenest/answer/9208447

https://support.google.com/googlenest/answer/10904254

Is your camera in the same Google Nest "home/structure" as your camera?

You can check your Nest Aware subscription in either the Google Nest app or Google Home app by going to Settings | Nest Aware.

[janthadeus]

Hi folks,

Checking in — I just wanted to make sure if you’ve seen MplsCustomer’s response. Let me know if you need more help.

I appreciate the help, MplsCustomer.

Thanks,

JT

[janthadeus]

Hey Sg9000,

I just wanted to follow up to see if you still need our help. Please let us know as we would be happy to answer any questions you may have.

Regards,

JT

[aatienza]

Hello there,

Just checking in to make sure that you've seen our responses. Please let me know if you have other questions or concerns as I will be locking this in 24 hours if I won't hear back from you again. Feel free to start a new thread and we'll be happy to help.
 

I appreciate the help, JT.

Thanks,

Archie