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Nest cam battery mic issue

Jcast
Community Member

For some reason my wife's phone can't access the mic on my new nest cams. My phone is fine with all of our cameras including the new ones. I can access her account on my device and the mic is fine. She can also use mics on all the other cams so I don't know what the issue is.

3 REPLIES 3

Brad
Community Specialist
Community Specialist

Hi there, Jcast.

 

Sorry for my late response. Thank you for all of your patience while waiting for a reply. I just wanted to make sure that your issue is addressed. I am terribly sorry to hear that you have had a rough time with the nic on your new Camera. Please take a look at this article here for more information. 

 

Best Regards,

Brad.

GarrettDS
Community Specialist
Community Specialist

Hey there, 

Just wanted to jump in here to check to make sure that you saw our response. Please let us know if you have any other questions or concerns as I will be locking this in 24 hours. 

 

Have a great day. 

Garrett DS

GarrettDS
Community Specialist
Community Specialist

Hey folks, 

It looks like we haven't heard back from the OP so I'm going to go ahead and lock the thread. If you have any further questions or concerns, feel free to create a new thread. 

 

Have a great day,

Garrett DS