Nest cam has no QR code or 6 digit code on it

[timmullin]

I just got my new Nest Cam, 2nd generation, indoor wired (Model: GJQ9T) out of its box & attempted to set it up.  The nest app is requiring a QR code or 6-digit code with it claims is printed on the back of my device.  Neither code is printed anywhere on my device (not back, not bottom).  I can supply pictures if that helps clarify.  Nor was there any sticker on my device. 

I'd like to get my device setup; and, I do have a serial number for it printed on the outside of the box.  But, the serial code is not 6-digits. 

[MplsCustomer · Accepted solution]

@timmullin 

We have that same camera.

Like all 2nd gen Google Nest cameras and doorbells, it only gets installed in the Google Home app.

There SHOULD have been a QR code sticker on the front of the camera, as shown at about 0:50 in the install video below.

The 6-character alphanumeric Setup Code is found UNDER the base of the camera; instructions for finding it are shown at about 1:04 in the install video below.

https://www.youtube.com/watch?v=KlvRybsaJLs

[timmullin]

Thanks!  I eventually did discover the 6-digit code under the base-plate on the camera.