cancel
Showing results for 
Search instead for 
Did you mean: 
Replies are disabled for this topic. Start a new one or visit our Help Center.

Nest cam mounting plate

rodcu
Community Member

Hi. I dropped the wall mounting plate (the part you drill into the wall) into the water as I was attaching it to the side of my boat! Where can I find a replacement? Any suggestions?

 

Thanks in advance,

Rod 

4 REPLIES 4

ai
Community Specialist
Community Specialist

Hi Rod, 

 

Thanks for reaching out to us and welcome to our community! I'm sorry to hear your mounting bracket is now submerged, but I have created a case for you. Please check your email for a message from Google Support. (If it doesn't arrive, please check your spam folder--sometimes it ends up in there too.) 

 

We appreciate your patience and hope we can resolve this together. 

 

Best,

Ai 

brudomen
Community Member

Did they every resolve this? I need a new mounting plate also

Brad
Community Specialist
Community Specialist

@brudomen

 

Thank you for your patience. Please fill out this form so we can collect some important information from you. Once the form is submitted, you will have your case number. Please be aware that this thread will be locked. 

 

Best Regards,

Brad.

Mkap0408
Community Member

I too have an issue where the mounting plate was dropped and lost during an installation immediately following purchase.  Can you help me understand how I can obtain a replacement?