09-09-2021 06:07 PM
Hi. I dropped the wall mounting plate (the part you drill into the wall) into the water as I was attaching it to the side of my boat! Where can I find a replacement? Any suggestions?
Thanks in advance,
Rod
09-13-2021 11:26 AM
Hi Rod,
Thanks for reaching out to us and welcome to our community! I'm sorry to hear your mounting bracket is now submerged, but I have created a case for you. Please check your email for a message from Google Support. (If it doesn't arrive, please check your spam folder--sometimes it ends up in there too.)
We appreciate your patience and hope we can resolve this together.
Best,
Ai
01-05-2022 03:41 PM
Did they every resolve this? I need a new mounting plate also
01-05-2022 03:45 PM
09-16-2021 07:47 PM
I too have an issue where the mounting plate was dropped and lost during an installation immediately following purchase. Can you help me understand how I can obtain a replacement?