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Nest cam notifications through Hub

doby
Community Member

I got a Nest hub to compliment the new Nest cameras but soon realised they don't really work together other than pulling up the live stream. 

Why is there no option to choose alert notifications through the hub?

Why don't Nest products offer an enhanced experience I couldn't get from using a 3rd party product, a live stream is something I could have got with a camera costing a third (or less) of what the new Nest outdoor camera costs.

One of the selling points of the new nest cams is the personalised alerts (person, pet, parcel) and yet no one at Google thought it helpful to implement those alerts through the Hub??

9 REPLIES 9

MplsCustomer
Bronze
Bronze

@doby 

At present, we can receive Visitor Announcements on our Nest Hubs when our Google Nest Doorbells are pressed, but can not receive notifications for any other events on our doorbells or cameras.

There have been other postings in this forum asking for what you are requesting. It would be a nice feature.

It's just so bizarre it's not even an option, if they can do alerts for doorbell presses they can do alerts for everything else. I fail to believe it's because of programming constraints and/or implementation. Nest is supposed to be an all-in-one home automation solution and yet the integration between it's own products is as basic as it comes in certain areas. What's the point?

Brad
Community Specialist
Community Specialist

Hi there, 

 

I apologize for my late response and thank you for all of your patience while waiting for a reply. I definitely understand how frustrating your situation must be, and I wanted to make sure that your concern was acknowledged. Do you still need help with this issue? I know that there's been a delay in response since you posted.

 

Best Regards, 

Brad.

Brad
Community Specialist
Community Specialist

Hi there,

 

Just checking in to see if you still need assistance with this issue.  We'll leave this topic open for another 24 hrs in case there are any follow up questions or comments. Please let me know if you need further assistance. 


Best regards,

Brad

doby
Community Member

There hasn't been an acceptable answer yet. I wish you'd stop being so eager to lock threads before there's any sort of resolution. It's highly annoying and just fragments unanswered questions throughout the forum. 

Brad
Community Specialist
Community Specialist

@doby

 

My job is to moderate these forums, if you are looking for quick, direct help then I would suggest that you reach out to Support for assistance. I will be managing these forums as it is my duty. As long as this thread remains active, and conversation is going on, then it will remain open. 

 

Best regards,

Brad.

Brad
Community Specialist
Community Specialist

Hey Folks.

 

At this time, I'll go ahead and lock this thread. If you're still experiencing problems, feel free to start a new thread and we'll be happy to help.

 

Best Regards,

Brad.

Abider74
Community Member

Has support ever answered or addressed this anywhere?

grrr
Community Member

Just setting up our doorbell (battery) and my Hub only says "camera feed not available" when I specifically ask for it.  No notifications show up on the hub ever.  I do get the notifications on my phone.