Nest cam notifications

[GEMMAC22]

I have 3 Google accounts on my phone , 2 of those accounts keep getting the same nest cam notifications at the same time , I can't seem to find a way to stop these with out turning off the notifications all together for my device.

Any ideas as one the Google accounts on my phone doesn't get them ?

So there must be a setting I need to change .

[Brad]

Hi there, 

I apologize for my late response and thank you for all of your patience while waiting for a reply. I understand how frustrating your situation must be, and I would love to help however I can. Do you still need assistance?

Best Regards, 
Brad

[GEMMAC22]

Yes still need some help ☺️

[Brad]

@GEMMAC22

Do you have two homes with the same devices connected to them? I do not understand how you could possibly be getting two sets of notifications for the same devices unless you have somehow created seperate homes for the same devices, which I do not believe is even possible. Are you using the same google account associated with your devices on multiple phones?

Best regards,

Brad

[GEMMAC22]

I have one home on my Google home app, but I have multiple Google accounts on my phone, and two of those accounts have been added to my family on my Google home , and now every time I get a camera notification it comes up twice . 

[Brad]

@GEMMAC22

I would suggest that you reach out to Support for further assistance.

Best regards,

Brad

[Brad]

Hi there,

Just checking in to see how the conversation is going as there's been a lapse in activity on this thread.

Best regard,
Brad

[SteveT1]

Hi there,

We haven't heard any updates from you. Please let us know if you still need help as we will be locking this in 24 hours if we won't hear back from you again. Feel free to start a new thread and we'll be happy to help.

Regards,
Steve