Nest cam outdoor

[Joe209]

New computer  and phone. Can't get my nest cams to show in nest app says they are connected to my account  please help

[janthadeus]

Hi Joe209,

I’m sorry for the delay. Let’s check this out. Could you check if you have multiple home structures? Are you signed into the right email address that’s tied to your account?
 

Here’s how to check if you have more than one home structure:

1. At the top left corner of your Nest app home screen, tap Menu .
2. Tap the home you want to switch to.
3. You’ll be taken back to the app home screen where you can find the Nest products you have in the home you’ve selected.

Let me know how it goes.
 

Thanks,

JT

[aatienza]

Hey there,

I just wanted to follow up to see if you still need our help. Please let us know as we would be happy to answer any questions you may have. 
 

I appreciate the help, JT.

Thanks,

Archie

[aatienza]

Hello there,

Just checking in to make sure that you've seen our responses. Please let me know if you have other questions or concerns as I will be locking this in 24 hours if I won't hear back from you again. Feel free to start a new thread and we'll be happy to help.
 

Thanks,

Archie