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Cameras and Doorbells

Blog Posts

Camera Performance Improvements in the Google Home app Read more

Public Preview updates: Expanded support for Nest Doorbell (1st gen) and garage ... Read more

Forum Posts

Troubleshoot setup: Google Nest camera or doorbell

Here are some steps I recommend to resolve issues during the setup of Google Nest cameras or doorbells.Before trying these stepsMake sure you're using the correct app for setup. Need help checking which model you have? Use the Google Home app to set ...

David_K by Diamond Product Expert
  • 15677 Views
  • 0 replies
  • 6 kudos

lost electric wire screws

I lost one of the screws that holds the U-shape end of the electrical wire to the back of the nest doorbell. It's super small and not easy to find in a store. Any suggestions? Also, the doorbell is not responding when we set it with the app. It's lik...

Camera turns off when they ring the bell. (Wired)

Anytime somebody rings my next doorbell it shuts off and i can't see whose at the door. When nobody rings it I'm able to go in and look at the camera. My camera is hardwired and nothing has been changed from the setup since I got it. Could it be my n...

Nest wired doorbell

My doorbell doesn’t snap properly into the holder. I’m speaking of the piece that screws into the wall that the doorbell snaps into. How can I get a replacement part?

Txmblom by Community Member
  • 439 Views
  • 1 replies
  • 0 kudos

Nest Camera Battery - Notifications outside detection Zone

I have several of the new Nest outdoor battery cameras. All of the cameras are connected and hardwired to a power source. I have setup several detection zones and have turned off notifications for events outsize of my detection zones. We live on a ve...

kapurar by Community Member
  • 2259 Views
  • 9 replies
  • 1 kudos

Nest doorbell -on another account

I have had a nest doorbell for over a year, it was working fine until about 6 months ago. Tried to set it up again and I get the message, “account is being used”. What can I do? Thanks.

Brozovich by Community Member
  • 313 Views
  • 0 replies
  • 0 kudos
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