05-12-2023 11:05 AM
Hi
I have 2 Drop cams that are being sunseted. How can I get 2 replacements? When I try and order free replacements, The system will not allow me to select 2.
Thanks for sunsetting a product correctly and standing up for your product
Thanks
Bhamster
05-16-2023 10:17 AM
Hey Bhamster,
Have you tried contacting support directly? If you haven't, they can let you know exactly what's going on with your order process. You can contact them here: https://goo.gle/31i1U5t. On the contact options, I would try phone or chat to get the fastest response.
Thanks,
Jeff
05-22-2023 08:25 AM
Hi again Bhamster,
I just wanted to check in real fast to see if you saw my reply and to find out if you still needed any help on this. If you're still needing assistance, please just let me know and I'll be happy to continue helping.
Thanks,
Jeff
05-25-2023 11:42 AM
Hi everyone,
Just one quick final check in here since activity has slowed down. We'll be locking the thread in the next 24 hours, but if you still need help, I would be happy to keep it open. If there's more we can do, just let me know.
Thanks,
Jeff