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Cameras and Doorbells

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Introducing new 2K Nest Cams and Doorbell with Gemini for Home Read more

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How to: Change camera or doorbell Wi-Fi network

If you change your Wi-Fi password, network name or security settings, or install a new router from a new Internet Service Provider, you'll need to update the Wi-Fi settings for your camera or doorbell.RecommendedIf you're comfortable changing your ro...

David_K by • Diamond Product Expert
  • 1497 Views
  • 0 replies
  • 0 kudos

Troubleshoot setup: Google Nest camera or doorbell

Here are some steps I recommend to resolve issues during the setup of Google Nest cameras or doorbells.Before trying these stepsMake sure you're using the correct app for setup. Need help checking which model you have? Use the Google Home app to set ...

David_K by • Diamond Product Expert
  • 17575 Views
  • 0 replies
  • 7 kudos

Nest doorbell

I got a new Nest Doorbell battery version. I went through the set-up and got to the wifi network part. I chose my wifi then put in password and checked the box that said remember this password for the future. The next step gave me an error that said ...

Kedar21 by • Community Member
  • 1099 Views
  • 3 replies
  • 0 kudos

NC017(3.3) error setting up nest hello

I am getting an error NC017(3.3) when I try to setup my doorbell. I have nest thermostats and two of the new nest snow cameras on my network without any issues. But when I try to add my doorbell it fails. I am using the same network, I have tried reb...

KenMoylan by • Community Member
  • 4735 Views
  • 11 replies
  • 0 kudos

Connecting a 2nd phone

how do we add my phone to the nest camera? We’ve set it up on my partner’s phone , which is working fine, but really struggling to add me too. We’ve added me to the family group using Google home and it shows me on the family group, but I can’t see a...

Andrea249 by • Community Member
  • 2337 Views
  • 3 replies
  • 0 kudos

Nest Doorbell (wired) Camera keeps switching off

Despite having a 24hr 7 day schedule setting, my Nest Doorbell camera keeps switching off. I've tried resetting it and reconnecting the wi-fi (router is within 20 feet of the device) but still keeps happening.Using iOS on iPhone and iPad

Schedule Camera Alerts

Just spent a small fortune to replace all my cameras/doorbells with the latest Google Nest devices.Am I being crazy or does it seem that you can't schedule alerts via the google home app? I.e. if I only want the cameras to send me alerts between 10pm...

WhatARob by • Community Member
  • 5691 Views
  • 8 replies
  • 6 kudos

Resolved! Nest Doorbell Battery with Byron 776 Chime

I have wired my new Nest Doorbell (Battery) to my home’s existing Deta c3504 mains powered chime with integrated transformer (output 10V AC). The doorbell charges fine, but the chime does not sound and the doorbell does not recognise that it is wired...

brisgasdoc by • Community Member
  • 5782 Views
  • 10 replies
  • 0 kudos

No history even though I got a message for movement

Hi, I received a message last night about activity. I just woke up in the middle of the night at about 10:32pm as I went to the footage it showed from 11pm- present. I couldn’t go back any further than last night at 11pm there’s literally no footage....

Nest IQ Indoor Wall Mount

Hi, I purchased a Nest IQ Indoor camera but it did not come with a wall mount. I was wondering if could be sent one? Thank you, Michael

zrepiV by • Community Member
  • 982 Views
  • 2 replies
  • 0 kudos
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