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Nest cam with floodlight, floodlight offline. Possible to restart without hard reset?

alext91
Community Member

My floodlight camera works just fine, I can load the camera stream, the floodlight works and turns on when it should, however the floodlight part shows offline in the app. It is mounted high on my outside wall, and I needed to borrow a tall ladder to mount it, which I don't have any longer. Factory reset is not the easiest option for me, so I'm wondering if there is any way I can power cycle this from the app? Thank you!

2 REPLIES 2

EmptyNester
Gold Product Expert
Gold Product Expert

The only thing I can think of is flip the circuit breaker off for about 20 seconds and flip it back on.

Brad
Community Specialist
Community Specialist

Hey folks,

 

Thanks for visiting the Community. Since this thread hasn't had activity in a while, we're going to close it to keep content fresh.

 

We hope you were able to get the help you need, but if you're still having trouble, please feel free to submit another post, and provide as many details as possible so that others can lend a hand. Hope this helps!

 

Best regards,

Brad.