Nest cam with floodlight

[retepthegreat]

Hello,

The floodlight is the only smart light I have. When I ask the google assistant to "turn on the light", it responds with "Sorry, that mode isn't available for the floodlight." But, it still turns on the light. When I ask the assistant to turn off the light, I get the same message, but it still turns off the light. Is there any way to fix this?

Thanks!

[Akashxny]

Running into the same exact issue, driving me nuts. Saving grace is that it turns and off the lights, but still… how do we fix this?

[Brad]

Hi there, 

I apologize for my late response and thank you for all of your patience while waiting for a reply. I can definitely understand how frustrating your situation must be, but I wanted to make sure that your issue was addressed. Do you still need help with this issue? I know that there's been a delay in response since you posted.

Please let me know if you need further assistance. 

Best Regards, 

Brad.

[retepthegreat]

Hi Brad,

I'm still having the same issue and haven't received a solution. Any help would be appreciated.

Thanks,

Pete

[Brad]

Hey again,

Have you tried to Restart or Factory Reset your device? I would give it a good power cycle as well. Check out this article and check to make sure that you are asking the Google Assistant the correct commands.

Best regards,

Brad. 

[AndrewMott11]

Having same issue with same message back from Google Home Hub assistant. Tried the factory reset, reboot and power cycle with no success. 

[Brad]

Hey folks,

I am afraid this sounds like it is more of a Google Assistant issue. I do not have an answer for you. You can always just turn off Google Assistant on your Nest Cam with Floodlight and manually turn it on and off in the Google Home app.

Best regards,

Brad.

[retepthegreat]

Hi Brad, that didn't fix the problem for me.

Thanks

[retepthegreat]

Hello,

The issue appears to be fixed. I stopped getting the "error" message when asking the Assistant to turn on/off the floodlight. Has anyone else noticed this?

[Brad]

Hey @reterppthegreat,

I am relieved to hear that this issue is resolved for you! At this time, I'll go ahead and lock this thread. If you're still experiencing problems, feel free to start a new thread and we'll be happy to help.

Best Regards,

Brad.