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Nest cam

AlexFrancis
Community Member

Hi 

I bought another new nest cam to add to add to my home but when I go to add the new camera and I go though all the set up, it can’t find/connect to it for some reason. Any help would be great

Alex 

3 REPLIES 3

David_K
Diamond Product Expert
Diamond Product Expert

Hi Alex - are you using the Google Home app? Is there an error message in the app? To confirm, you have the Nest Cam (battery) most recently released?

Brad
Community Specialist
Community Specialist

Hi there,

 

Just checking in to see if you still need assistance with this issue. Please let me know if you need further assistance. 

 

Best Regards,

Brad.

 

P.S Thanks for your assistance, @David_K!

Brad
Community Specialist
Community Specialist

Hey Folks.

 

At this time, I'll go ahead and lock this thread. If you're still experiencing problems, feel free to start a new thread and we'll be happy to help.

 

Best Regards,

Brad.