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Cameras and Doorbells

Blog Posts

Introducing new 2K Nest Cams and Doorbell with Gemini for Home Read more

Camera Performance Improvements in the Google Home app Read more

Forum Posts

How to: Change camera or doorbell Wi-Fi network

If you change your Wi-Fi password, network name or security settings, or install a new router from a new Internet Service Provider, you'll need to update the Wi-Fi settings for your camera or doorbell.RecommendedIf you're comfortable changing your ro...

David_K by Diamond Product Expert
  • 1486 Views
  • 0 replies
  • 0 kudos

Troubleshoot setup: Google Nest camera or doorbell

Here are some steps I recommend to resolve issues during the setup of Google Nest cameras or doorbells.Before trying these stepsMake sure you're using the correct app for setup. Need help checking which model you have? Use the Google Home app to set ...

David_K by Diamond Product Expert
  • 17558 Views
  • 0 replies
  • 7 kudos

Request: Custom chimes for nest doorbell

There needs to be a way to add your own custom greeting or chimes to nest doorbell the occasional seasonal ones and the default just dont cut it. Why can't we upload our own there has to be a way for Google to implement this such a simple feature wou...

Jacks4255 by Community Member
  • 524 Views
  • 1 replies
  • 2 kudos

Resolved! 2nd gen wired door bell

Google home has always worked well for me. 1 old smart speaker, 1 small hub display, chromecast and some integration with veluxI thought i'd add a second gen wired doorbell and a new hub maxThe hub max seemed to go in ok though i cant get the face re...

DaveD1 by Community Member
  • 1672 Views
  • 6 replies
  • 0 kudos

Unable to factory reset

HiMy 4-day google nest doorbell (battery-powered) will not come online again after the internet was suspended for about 30 minutes. All other devices linked to my Google Home are up and running. The device is fully charged. Similar to some other post...

Gabe4 by Community Member
  • 624 Views
  • 2 replies
  • 0 kudos

Resolved! Nest Doorbell Battery buzzing audio

Yesterday, my battery powered Nest Doorbell, when viewing the feed has a buzzing audio noise when viewing it on any of our Pixels or in the browser.I have carried out a soft reset, a factory reset, then contacted customer support yesterday. They told...

flyingpan by Community Member
  • 987 Views
  • 3 replies
  • 0 kudos

Nest Camera not sensing motion

I upgraded to Nest Aware last week after I heard a noise at my door and all the free version did was show me a picture of some man with his hand on my doorknob, like he was trying to get in. I need video of that! I need to know what's happening! So I...

No sound after turning off camera.

When I first setup the Nest Cam Indoor, I was still able to hear audio (mic still working) after I turned off the camera via web browser but today, when I turn off the camera, the audio turns off as well. I have other family members who recently star...

HawkMan by Community Member
  • 582 Views
  • 2 replies
  • 0 kudos

Nest Doorbell battery draining everyday

I've recently started having issues with my nest doorbell which we installed about 6 months ago. Before this week, the battery lasts weeks before needing to be recharged. For the last 5 days, I get a daily notification that the battery is down to 19%...

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