Camera Performance Improvements in the Google Home app Read more
Forum Posts
Troubleshoot setup: Google Nest camera or doorbell
Here are some steps I recommend to resolve issues during the setup of Google Nest cameras or doorbells.Before trying these stepsMake sure you're using the correct app for setup. Need help checking which model you have? Use the Google Home app to set ...
Allowing Child Access to Nest Doorbell
Simple use case. I have installed a Nest Doorbell. I want to let my child (who lives with me in my house) have access to it. She has a Google account. She is 11. When I try to add her in the Home App under "Invite Person", she is not listed as a poss...
Lost video history after moving canera
I can’t see my event history after moving my camera to another location and connecting it to a different wifi. It was offline for about 2.5 weeks. I need the video footage from before it was disconnected. Anyway to retrieve it?
how can i save and download multiple hours of video camera footage onto my macbook air
I need to be able to capture a few hours of footage from the 2 cameras in my mothers home. haw an I do this from a web browser. I have a macbook air and an iPhone. Is there a way to do this in bulk.
Wireless doorbell won’t setup despite resetting
So frustrated purchased Doorbell from Bestbuy. Tried for weeks to set up never would set up kept saying reset and try again. Called support multiple times never worked. Horrible product can’t return or exchange. Just waisted money can’t recommend thi...
Nest camera won't set up.
Setting up a Nest camera and following the instructions. Scanned the QR code and selected the device. Plug in the cable (not sat in the magnetic bracket) and get the white light and the chime but the light does not turn blue. Already set up another c...
Nest Camera only stays online for 1-hour
In the last couple of weeks my two Nest Cams that have worked fine for years started going off line. If I reboot my router it goes back on for exactly one hour. I can reboot and it comes online but every time it goes offline again exactly one hour l...
Nest doorbell cam not recording clips
We just replaced our Nest doorbell cam and now it does not record events. The app shows there’s an event, it shows how long the clip is, but all we can view is a snapshot of the event. I’ve tried to turn on “video recording” in the Google Home settin...
Do Not Disturb
My new outdoor camera complete with floodlight cannot override Do Not Disturb. Neither can my doorbell. I either have to leave it off and being woken by spams in the middle of the night or risk not knowing who approached my place during the night.Can...
Resolved! Would someone tell me whether the cable in the package of Nest Outdoor Cam(Battery) is weatherproof?
The distance between the position I want installing the cam and outlet is 2 feet, I just wonder whether I can use the cable in the package as weatherproof cable.......Thanks a lot!
Doorbell reinstall
I am having a problem reinstalling google nest battery doorbell. The doorbell is hardwired and worked fine till I changed my internet provider from comcast to verizon. Now I have factory reset the doorbell twice, removed and re-added my home in Googl...
