10-16-2021 05:30 PM
10-16-2021 08:18 PM
If all devices are logged in using the same account info but only one won't connect, suspicion is there is either a setting on the phone blocking the connection, or it simply needs to be rebooted. Try rebooting first and see if that clears it up!
10-19-2021 05:23 PM
Got it. Thanks all
10-20-2021 09:51 AM
Hi there,
Sorry for my late response. Thank you for all of your patience while waiting for a reply. I just wanted to make sure that your issue is addressed. I can definitely understand how frustrating your situation must be. I would love to help you find a solution to this issue.
Please let me know if you need further assistance.
Best Regards,
Brad.
P.S Thanks for your help, Ashepherdson!
10-27-2021 10:57 AM
Hi there,
Just checking in to see if you still need assistance with this issue. If so, please let me know and I would love to look into this further for you!
Best Regards,
Brad.
10-28-2021 02:25 PM
Hey Folks.
At this time, I'll go ahead and lock this thread. If you're still experiencing problems, feel free to start a new thread and we'll be happy to help.
Best Regards,
Brad.