Nest camera connection

[Jaytolan]

I have a Nest cam (outdoor or indoor battery) made in 09/21 and I just cannot get it to connect to the Google home app.  

I have another older camera that is connected and also a doorbell that works fine but for some reason, this latest camera will not connect.  Every other wireless device in the house works with the wifi so I’m beginning to think the camera may be faulty. 

I’ve done a factory reset on the camera, factory reset on the router and nothing… 

 Anybody else have a similar situation and did you manage to get it working..?

[David_K]

What exactly happens during setup? Do you get an error code or message in the app?

[Jaytolan]

I add new device. Select camera. Scan the QR code. The camera bleeps. And then this happens. 

 

 

[Brad]

Hi there, 

Let me know if you need anything from me, but I am just seeing how the conversation is going. Thanks for your help here, @David_K!

Best regards, 

Brad

[janthadeus]

Hey Jaytolan,

I just wanted to follow up to see if you still need our help. Please let us know as we would be happy to answer any questions you may have.

I appreciate your help here, davidking and Brad.

Thanks,

JT

[janthadeus]

Hello there,

Just checking in to make sure that you've seen our responses. Please let me know if you have other questions or concerns as I will be locking this in 24 hours if I won't hear back from you again. Feel free to start a new thread and we'll be happy to help. 
 

Best,

JT