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Cameras and Doorbells

Blog Posts

Introducing new 2K Nest Cams and Doorbell with Gemini for Home Read more

Camera Performance Improvements in the Google Home app Read more

Forum Posts

How to: Change camera or doorbell Wi-Fi network

If you change your Wi-Fi password, network name or security settings, or install a new router from a new Internet Service Provider, you'll need to update the Wi-Fi settings for your camera or doorbell.RecommendedIf you're comfortable changing your ro...

David_K by Diamond Product Expert
  • 1552 Views
  • 0 replies
  • 0 kudos

Troubleshoot setup: Google Nest camera or doorbell

Here are some steps I recommend to resolve issues during the setup of Google Nest cameras or doorbells.Before trying these stepsMake sure you're using the correct app for setup. Need help checking which model you have? Use the Google Home app to set ...

David_K by Diamond Product Expert
  • 17656 Views
  • 0 replies
  • 7 kudos

Sound!!!

Is there anyway to turn up the volume on the actual doorbell? I've just installed it on to my doorframe which is now obviously undoubtedly beyond repair but the sound on it so low! I've tried turning it up to full but it's still very low any one offe...

Fareezy by Community Member
  • 848 Views
  • 3 replies
  • 0 kudos

Camera power cable

One of my outdoor camera cables is rotted out because of sun damage here in the Florida Keys. The insulation on the wire coming out of the camera is completely gone. Can it somehow be replaced without buying a whole new camera?

cannot connect

I cannot get this to connect to my wifi. We have it on the house about 20ft up. I have tried everything. Is the camera up to high? I am getting so frustrated. We installed the first camera and had none of these issues. I did try turning the other cam...

LMJ by Community Member
  • 825 Views
  • 3 replies
  • 0 kudos

Playback control button obstructs viewing video

I can't for the life of me figure out why the video controls (start/stop) are embedded in the middle of the viewing screen and remain embedded throughout viewing video. It obstructs the main area of detectable movement so in order to view anything, i...

Home/Away Assist not working on IOS devices

Just recently Home/Away is not shutting off internal cameras as configured. At this time I'm also unable to turn off the cameras manually thru the Google Home app. All these functions have been working until the last couple of days.I have unplugged a...

OCruzg7 by Community Member
  • 1206 Views
  • 5 replies
  • 1 kudos

Cannot get notifications on phone when doorbell is rung

ok, so as far as I can tell, the Nest Doorbell can not actually ring / alert your phone when the bell is pushed. What exactly is the doorbell for? I mean, it's great being able to see who you have just missed, but surely the whole point of an intelli...

BlahFlob by Community Member
  • 21885 Views
  • 16 replies
  • 19 kudos
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