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Cameras and Doorbells

Blog Posts

Public Preview updates: Expanded support for Nest Doorbell (1st gen) and garage ... Read more

New updates to Google Home for camera users: new AI image detection, requested f... Read more

Forum Posts

Troubleshoot setup: Google Nest camera or doorbell

Here are some steps I recommend to resolve issues during the setup of Google Nest cameras or doorbells.Before trying these stepsMake sure you're using the correct app for setup. Need help checking which model you have? Use the Google Home app to set ...

David_K by Diamond Product Expert
  • 13534 Views
  • 0 replies
  • 5 kudos

Morning of 11/03/21 doorbell went offline

Morning of 11/03/21 my Nest Hello was going in and out of connection for a couple hours. Then it went offline for good. I did everything possible to resolve, it's not my network as other smart devices I have work fine. Voltage is good to the puck and...

Brada7788 by Community Member
  • 2435 Views
  • 10 replies
  • 0 kudos

Nest Doorbell wired don’t show on go on nest hub

Hi. I just got and installed a Nest Doorbell (wired) and already got set up on my google home app. But I really need to configure it in the google Nest Hub that we got in the kitchen. I’ve tried all that I read on the internet but no luck. I’ve read ...

Mast25 by Community Member
  • 910 Views
  • 3 replies
  • 0 kudos

Gen 2 wired Google cam

Cam set up and connected fine. Has green light and is viewable in Google home, but no matter what I do it will not show anything except 'offline'. 3 other cams are working fine on same network.

djwilk by Community Member
  • 798 Views
  • 3 replies
  • 0 kudos

Nest Cam/Google Cam with Battery Remains Idle

I recently purchased two google outdoor cameras with batteries. 1 I use to monitor inside my home when I'm not there. The second, I mounted yesterday outside to monitor the front yard. The second camera remains idle until I hit the live button. What ...

Whendm by Community Member
  • 15528 Views
  • 18 replies
  • 5 kudos

Nest Hello Replacement Bracket

Desperately looking for a replacement Nest Hello metal mounting bracket that our contractor broke. I contacted support but because it’s out of warranty, they won’t provide a replacement. I even offered to pay for it but they said it’s not possible. N...

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BJacobson by Community Member
  • 3261 Views
  • 10 replies
  • 2 kudos

Nest doorbell battery. Battery life really bad

I've recently installed nest doorbell and I'm losing about 10% a day. I've checked all the settings and are set up to low and battery saving. With my event zone I have notifications on for people and packages only and everything else is turned off bu...

Nickc by Community Member
  • 4773 Views
  • 14 replies
  • 7 kudos
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