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New Nest cam does not appear at https://home.nest.com

mike_SFO
Community Member

I bought a Nest cam directly from Google at https://store.google.com/product/nest_cam_indoor  so that it would work with Nest and could access it from the web like the cameras I already have.

However, I do not see it at https://home.nest.com with all the other cameras.

What am I doing wrong?

2 REPLIES 2

steined
Community Member

It looks like it is not possible - https://support.google.com/googlenest/answer/9225631?hl=en - Surely they have a new URL where we can do this. Otherwise these new cameras are being returned! 🙂 

mike_SFO
Community Member

I have returned this camera in complete and utter disbelief.

Trying Wyze next -- half the price and web access.  Will probably boot all Nest cameras out of my network as well; any company that makes such a huge misstep cannot be trusted.