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Cameras and Doorbells

Blog Posts

Public Preview updates: Expanded support for Nest Doorbell (1st gen) and garage ... Read more

New updates to Google Home for camera users: new AI image detection, requested f... Read more

Nest Cam Outdoor (1st gen) expanded support rolling out into Public Preview for ... Read more

Forum Posts

Replacement chime puck?

Hello, I recently moved and took my wired nest doorbell with me. However, I was not able to remove the chime pick from the chime in my old house because the adhesive really stuck to the old chime and I couldn’t get it off. I am now without a chime pi...

Gatesda3 by Community Member
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Camera not recording person in video

I have read through your trouble sheeting issues when the camera is not recording people that are in view. We turned the notifications off and then back on and walked in front of the camera. It still didn't work. We spent $190 and now an $80 yearly s...

View angle on Gen1 vs. Gen 2 doorbell?

I replaced a defective Gen 1 Nest doorbell with a new Gen 2 yesterday. I immediately noticed that the Gen 2 had a definite vertical bias in the viewing angle, vs. a horizontal bias in the Gen 1. I've poked around the archives and cannot find a way to...

Resolved! Nest Aware stopped working

So I’ve had Nest cameras for years and originally had clips stored for free. Then I had to pay for Nest Aware to store video clips. Now Nest Aware stopped working and all I get is a message that says Nest Aware is not available in some areas? I have ...

Jl333 by Community Member
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doorbell 2nd gen wired no lights after factory reset

Need to change the Wifi settings, but original phone lost. Factory reset chimes ok but no light yellow, white or any other colour in the light below the camera.The light above the camera flashes green and then goes dark.Circle light stays blue. Tried...

mkendall by Community Member
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  • 1 replies
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Resolved! Doorbell Gen2 wired not appreaing in Nest app

Greeting to the Collective Mind! I had to replace a Gen 1 Wired Nest Doorbell that appeared in the Nest app along with my temp sensors and locks. The Gen 2 Wired doorbell will appear in Google Home, but NOT in the Nest app. Searching the archives, I ...

Resolved! Delete or hide an individual Event

Hello,I have the Nest Doorbell Wired 2nd Gen installed at the front door of my house. I have received a large box delivery that is a gift for my wife. Is there any way to individually delete or hide a particular event notification (I.e. the "package ...

pskfl32 by Community Member
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  • 2 replies
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Looking for Nest doorbell (battery) terminal screws size

Hi,My nest doorbell stopped charging and I disconnected it from the power and managed to lose a screw. I looked online and it said M3-0.50 x4mm so I ordered some of those and it seems that they are way too big. The real screw is much thinner than M3 ...

wyrdfish by Community Member
  • 309 Views
  • 1 replies
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Nest floodlight camera not working

I had the camera installed by an electrician and it was working but I couldn't turn the light on via the app. After reading posts on here I attempted a hard reset. No tones were heard and now there are no lights on the front to say its pairing. What ...

Baggieoz by Community Member
  • 249 Views
  • 1 replies
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