Cameras and Doorbells

Blog Posts

Public Preview updates: Expanded support for Nest Doorbell (1st gen) and garage ... Read more

New updates to Google Home for camera users: new AI image detection, requested f... Read more

Forum Posts

Troubleshoot setup: Google Nest camera or doorbell

Here are some steps I recommend to resolve issues during the setup of Google Nest cameras or doorbells.Before trying these stepsMake sure you're using the correct app for setup. Need help checking which model you have? Use the Google Home app to set ...

David_K by Diamond Product Expert
  • 13612 Views
  • 0 replies
  • 5 kudos

Wired Doorbell keeps going offline

My wired doorbell is quite old (about 7 years). In recent months, it keeps going offline for periods of minutes, sometimes over an hour, then springs back into life. Nothing else has changed, and the Wi-Fi is fine.Do I need to replace the doorbell, o...

Kate15 by Community Member
  • 300 Views
  • 1 replies
  • 0 kudos

Resolved! Doorbell battery needs to be charged

I had my doorbell professionally installed with safe streets and they charged it and then hardwired it. Today I get a notification that the battery needs to be charged and I don’t know how to do it and there’s no direction manual. I can’t figure out ...

Nest Camera with floodlight

Hello, I recently changed our home network and i cannot get our Nest camera with Floodlight to connect via the Google Home app (ios). I have tried so many times and it will not complete the installation. Very frustrating! please help!ThanksRich

Cant connect

Unable to connect new battery camera, I'm using Google home app, mobile data's off, phone is right next to camera(green light on) and next to router but still won't connect

Pnc by Community Member
  • 363 Views
  • 2 replies
  • 0 kudos

Resolved! Is it not possible to get any help from Google?

As I am sure everyone knows, Google “help” keeps sending people in a circle rather than providing info on how to contact them. I tried the community but no help there either. In the meantime, the app says I have used up four days of my free trial for...

Edison53 by Community Member
  • 446 Views
  • 2 replies
  • 2 kudos

Resolved! Nest doorbell camera -

The camera is now only showing a limited viewing range - have tried the reset button without success- any suggestions are welcome. Thank you

pwhite52 by Community Member
  • 486 Views
  • 2 replies
  • 0 kudos

Resolved! WTH is a verification code?

Just bought gen 2 doorbell camera and want to try the *free* Nest Aware trial. Of course, they want my credit card for my *free* trial, so I gave it to them. They then sent a nominal charge to the card (I think to be refunded later) and the charge is...

Edison53 by Community Member
  • 795 Views
  • 3 replies
  • 0 kudos
to vote
Top Kudoed Users