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Cameras and Doorbells

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How to: Change camera or doorbell Wi-Fi network

If you change your Wi-Fi password, network name or security settings, or install a new router from a new Internet Service Provider, you'll need to update the Wi-Fi settings for your camera or doorbell.RecommendedIf you're comfortable changing your ro...

David_K by • Diamond Product Expert
  • 1552 Views
  • 0 replies
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Troubleshoot setup: Google Nest camera or doorbell

Here are some steps I recommend to resolve issues during the setup of Google Nest cameras or doorbells.Before trying these stepsMake sure you're using the correct app for setup. Need help checking which model you have? Use the Google Home app to set ...

David_K by • Diamond Product Expert
  • 17656 Views
  • 0 replies
  • 7 kudos

Nest outdoor camera reset

My Nest Cam outdoor was configured as battery powered and now I bought a power cable and want to convert it to plug in mode. Can you please help with how this can be done? I might need to factory reset the cam ?

ankurp by • Community Member
  • 340 Views
  • 1 replies
  • 0 kudos

Resolved! Nest Doorbell Gen 1

We have a Gen 1 wired Nest doorbell. The doorbell portion quit recently. The camera works but freezes when the doorbell is pushed. There is no audible tone. We purchased a replacement through Amazon. It does not specify what generation it is..just sh...

Wife cannot see activity on our home

I just set up a floodlight camera and a home in Google Home. My Google Home app is working fine, so I sent an invite for my wife to join. She joined and can see the device, but cannot connect to it, does not get any alerts and she cannot see any of t...

Resolved! Mix Gen1 & Gen2 wired doorbells on one chime?

I have a two Gen 1 wired doorbells on a single chime. One of the doorbells is dead (I've tried all of the troubleshooting), so I'm replacing it with a Gen 2 doorbell. The Gen 1 puck has two 2-conductor wires, and both pucks are connected to the termi...

mpgnc by • Community Member
  • 625 Views
  • 2 replies
  • 0 kudos

Question on notifications for floodlight camera.

I am new to google and have an eat floodlight camera. I see you need a Gmail account and want alerts to go to my phone and my wife’s phone. I cannot see how to do this but see in literature it can be set up for this. Any help is appreciated.

Between events recording not there...

Sooo, I upgraded my nest aware subscription after I missed the renewal date, by an hour. Now my outdoor cameras show nothing between events? It always showed the gray line between events, I could listen it watch what was before, after or between the ...

Nest Cam won't connect

I switched my modem and my Nest Cam disconnected. When i tried to reconnect it with my computer, I got the message that the Nest app will not interface with my OS on my Mac. It says "cannot connect until developer updates app". Help please.

wrootart by • Community Member
  • 369 Views
  • 2 replies
  • 0 kudos

Google nest doorbell gen 2 wired stops working in cold

My gen 2 wired doorbell has stopped working when temps drop below 30 degrees F! Not below zero as other mentioned. The unit is about 2 years old and I don’t recall this problem in prior winters. The unit has power and the indicator light is a solid w...

Whtmtn by • Community Member
  • 1585 Views
  • 7 replies
  • 0 kudos
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