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Nest camera doorbell puck is not working

waycat
Community Member

Puck has failed, Need replacement.  How to get it replaced?

1 REPLY 1

MplsCustomer
Bronze
Bronze

@waycat 

To contact Support:

1. Go to https://support.google.com/googlenest/gethelp.
2. Select a category/product family, and type in a brief description of the issue, then click "Next".
3. Select your device from the dropdown, click "Other", then click "Next step".
4. Under "Resources", just click "Next step". (Clicking one of the listed links will bring up a Help page.)
5. Under "Contact options", choose to get a phone call or chat with the team, depending on availability in your country.