This is not really a 'Getting started' issue but it comes closest to my problem.
I have 4 Nest cameras that have been running perfectly for a project I did in the past 8 months. I am trying to get one of the fairly new Nest cameras (purchased September this year) to come online after I moved it to another location. And it fails. The blue light comes on initially, then starts to blink and then no longer shows. This then happens again. And again. But the camera will not come online. I have a Nest subscription and the camera shows as off line on the Dashboard, even when the toggle is 'on'.
I have tried several things. Switching it off and on, with or without pause. Disconnecting it from power, wait for 10 minutes and reconnect. Our home wifi network is strong, so I don't really think that is the issue. All of the remaining cameras work fine. The failing camera is and will be still part of the original network, nothing has changed apart from its physical location.
What can I do to try and fix this or is the camera broken? I figure it should still be under warranty?
I read about the Factory Reset and the consequences are not entirely clear to me.
I want to keep access to earlier footage in my subscription page. Will that no longer be possible when I do the reset?
All help is welcome!
Nicky
