Google Nest Community

False sightings of people

My best cameras work extremely well.However, one sends me alerts of people spotted when there is no one there.In another string, "Brad" asked: "With those updates I believe you should be up to date on the firmware. Are any of you using an Samsung cel...

Separateting 1 account into 2

My son and I have 1 account at separate homes so he can watch my house I see his etc can I change those into 2 separate accounts

Nest Door bell notification delays

I have a relatively new Nest Doorbell (wired). Notification delays are so bad that the talkback feature is useless. By the time I'm notified of a delivery, the carrier is already headed down the street in their van. I've tried restarting the device, ...

Google Doorbell doesn't click to base, small button stays inside

After taking off the doorbell from the base, the small button on top of the doorbell stays inside. After charging it isn't possible to put it back on the base. I think it is because of the small button. It doesn't 'click'. Loose the screws doesn't he...

Nest cam not working with the Nest app

What do I have to do to make this overpriced paperweight work with the Nest App? I paid $5 for the App and it won't set up my outdoor cam. It says 'plug it in with a USB and if installation doesn't start immediately click the Home Icon and follow ins...

Hub will not answer when door bell is rung.

Lost my mounting plate for Doorbell (Battery)

I accidentally lost my mounting plate for my Google Nest Doorbell (Battery). Someone has been trying to steal my shoes, needed that cam in place asap. Unfortunately, I couldn’t find elsewhere selling this part. Anyone have any suggestions or able to ...

Nest cam finish setup

Camera is partially set up. I get notifications for it (person detected) but it doesn't show under cameras in the app. If I click "finish set up" it gets stuck on "configuring your device for more than 20 minutes.