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Nest camera iq

Lannoa
Community Member

Trying to reset Nest camera from previous owners account. I have no way of contacting the previous owner but need the camera activated. Can anyone help me out?

4 REPLIES 4

MplsCustomer
Bronze
Bronze

@Lannoa 

You could try contacting Google Nest Support (https://support.google.com/googlenest/gethelp) to see if they can help.

The Google Nest Help page on this implies that you have no recourse besides having the previous owner remove the camera from their account:

https://support.google.com/googlenest/answer/9249728?hl=en

Jeran
Community Specialist
Community Specialist

Hey there Lannoa,

I'm just checking up on this thread, did you have any more questions or need any additional help? 

Thank you for helping out on this thread, MplsCustomer!

Best regards,
Jeran
 

Jeran
Community Specialist
Community Specialist

Hey there Manure,

Did you have any more questions or need any additional help? 

Thank you,
Jeran
 

Jeran
Community Specialist
Community Specialist

Hey Lannoa,

Did you have any more questions that we can address? If not, I'll go ahead and lock up this thread in 24 hours.

Just checking up,
Jeran