I have never been so frustrated with Google in all my life - I have tried 7 times now to get a hold of Google Nest Support in Australia. Everytime I call or chat and reach an Australian (asia-pacifc) agent they cant help and transfer me to the US. The US tell me
It seems you've contacted US/Canada support, please contact +61-1800-905-941
8 A.M. - 7 P.M. AET Mon-Sun for assistance for Australia.
The most ridiculous thing is the 1800 905 941 number is always closed and DOES NOT WORK.
When I tell the agent that I have tried everything and that the number doesn't work I usually get the chat terminated on me.
I have an issue that noone seems to help me with - I have 4 nest cam with floodlights in my house. Three installed fine and the forth (garage) had an error appear where it wouldnt allow me to view the feed, After googling a few solutions I completed a factory reset which worked and named the camera carport.
The problem is that Garage still sits on google home and no matter what I do, wether it is delete the app, clear cache or whatever I cannot remove the Garage from my account. This would be ok but when I ask google to turn lights on and off I keep getting told it cannot connect to the Garage (which makes sense as the camera is working and called Carport).
All I want is for Google to actually help me.
I think my email would probably have about 10 open cases now about this.
SOMEONE PLEASE HELP ME!
