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Nest camera magnet lost

Community Member

I have lost my magnetic mount and Google will not sell me a replacement and no third party mount exists. I am currently paying for nest aware and will be forced to go with another brand and subscription if Google cannot get it together and start selling replacement magnets. 


Community Specialist
Community Specialist

Hi there,


I am terribly sorry to hear about your Nest Camera issue! I can imagine it’s been quite frustrating being without a working device. I would love to look into this further for you.


We will be reaching out to your email on file to collect some information from you. Please respond as soon as you can, so we can get the process started. 


Please let me know if you need any further assistance!

Best Regards,


Community Member

The help in getting a new magnet would be appreciated. I have not received an email yet.