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Cameras and Doorbells

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Camera Performance Improvements in the Google Home app Read more

Public Preview updates: Expanded support for Nest Doorbell (1st gen) and garage ... Read more

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Troubleshoot setup: Google Nest camera or doorbell

Here are some steps I recommend to resolve issues during the setup of Google Nest cameras or doorbells.Before trying these stepsMake sure you're using the correct app for setup. Need help checking which model you have? Use the Google Home app to set ...

David_K by • Diamond Product Expert
  • 15764 Views
  • 0 replies
  • 6 kudos

google camera not reconnecting, can't be reset

recently one of my google camera (outdoor battery) stopped connecting to my wifi. so i disconnected from my account to reset up again, which has worked in the past. but now, when i go through the set up process. the camera doesn't turn white it's plu...

jonhli by • Community Member
  • 741 Views
  • 3 replies
  • 1 kudos

Resolved! Nest Doorbell Indoor Chime not working

My Nest Doorbell indoor chime does not work.I’ve read many of the reviews and the solutions mentioned only work with wired Nest Doorbell. I have a doorbell that is battery powered.It clearly works from the outside, but unless I have my phone, I can’t...

LaraCen by • Community Member
  • 1221 Views
  • 4 replies
  • 0 kudos

Wired Camera on Battery?

I just noticed that my wired Nest cam in my backyard shows a battery symbol on the live feed. The symbol appears to be less than half. The camera has always been plugged in, never disconnected, and hasn't had any problems in the last 13 months since ...

Moonfox by • Community Member
  • 2179 Views
  • 10 replies
  • 0 kudos

Another Nest doorbell connection issue

Another Nest doorbell connection issue. Purchased a Nest battery doorbell a few weeks ago and just got round to setting it up Can't get it to connect to Google Home. Tried all the suggestions in previous posts -Reinstall HomeCreate new home networkFa...

dbroon by • Community Member
  • 856 Views
  • 4 replies
  • 0 kudos

Wired Nest doorbell depleting when no internet

Hello, there was another thread on this topic, but it has been closed. I am having Internet problems at my home, and I’m losing Internet connectivity intermittently. While I await a technician to come and troubleshoot, my wired nest doorbell battery ...

Gstrub by • Community Member
  • 2357 Views
  • 8 replies
  • 0 kudos

My doorbell battery cam wont turn on

It won't turn on when charging. It won't turn on when mounted, and when I restart it, it wakes up for about 10 seconds. I can't factory reset it because it's appearing offline in the app. Bell, please

Dougc143 by • Community Member
  • 1441 Views
  • 3 replies
  • 0 kudos

Problem with Nest Doorbell Wired

Today, for some reason my Nest Hello Wired Doorbell has stopped functioning as it should be.The camera turned itself off today (11:38am) and I've not been able to get back into it since (3:33pm), not even after resetting the WI-FI to see if that was ...

RyanC07 by • Community Member
  • 605 Views
  • 2 replies
  • 0 kudos

Factory restart and a green light- no blue or white light.

I tried all the steps in the support guide so I finally had to delete the doorbell from my app. Tried reinstalling it but no blue or white light will appear on the button but a solid green light on top. Any ideas as I tried everything and read all th...

MarisB by • Community Member
  • 3843 Views
  • 4 replies
  • 0 kudos
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