No download/save or share available in the Google Home/Nest. Customer Service is non-existent.

[SLM63]

I held 2-1/2 hours today when I called Google Headquarters in CA. How do you get support from a live human being? The instructions on how to do it are not accurate because I don't have the features it mentions. I paid $80 but still can't save, download, share my video clips. Google sux.

[MplsCustomer]

@SLM63 

These are Google Nest's instructions for downloading clips:

https://support.google.com/googlenest/answer/9207572

If they don't work for you, you could contact Support, using the link and instructions in this post; depending on the time of day, there is usually a phone callback option, and they usually call back within minutes:

https://www.googlenestcommunity.com/t5/Cameras-and-Doorbells/Using-Google-Nest-s-quot-Contact-Us-quo...

[EmersonB]

Hello everyone,

@SLM63, thanks for reaching out here in the Community. How's it going? What was shared above is right on the spot and we wanted to know if you're able to do it?

Looking forward to your response.

I appreciate the help, MplsCustomer.

Regards,

Emerson