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Need help with setup? Troubleshoot common Nest camera or doorbell problems
Here are some steps I recommend to resolve issues during the setup of Google Nest cameras or doorbells.Before trying these stepsMake sure you're using the correct app for setup. Need help checking which model you have? Use the Google Home app to set ...
Cannot connect to WiFi. Set up program doesn't even list choices anymore.
Replaced an old Nest Hello doorbell with a new Nest wired doorbell. Worked fine for one day and went off line. Was able to reconnect for a short time. Now during the setup process it doesn't even list WiFi sites to choose from.I have restarted it, Re...
Powering Nest Cam via Outdoor light socket adapter? Will this setup work?
I installed a Nest Camera (Battery) outside and my only easy way to plug it in is to run the power cable to an outdoor light via a socket adapter. The outside light would only be on for about 6-7 hours a day (dusk to 1am). Would the camera operate OK...
Doorbell lock button stuck in
I took my Nest Doorbell Battery off to charge it, but the small black button on the back that stops the doorbell from being removed without using the tool is now stuck in the "pushed in" position meaning that it can't be re-mounted properly and is no...
Connecting nest IQ with setup code
I have moved my nest iq cam to a new network but cannot connect it to the nest app. It has no QR code so I use the Setup code, that takes me to an option to select the last 4 digits of the serial no. but this cameras no. does not appear. I have the o...
cameras malefunktion
I have 5 cameras who has worked okey, not so good as i think they would if you look at the price.They have gone off-line three times and it seems that it happens when i leave the home for a longer time.The wifi its okey, the other things i have at ho...
Door bell camera
Camera does not display picture of someone at front door on TV screen (Samsung ) I have no problem with phones, but it seems now I can’t see the picture on the TV. This is something that happened within the last four months.
New Gmail account took over my Nest camera and my Youtubetv accounts. How can I change it back?
I opened a new gmail account for my husband. My email was the recovery account. My Nest camera and my You Tube Tv decided that it was going to use the new address and password (without asking!). Now Nest doesn't even recognize the new email account a...
No Response to Warranty claim
It has been almost a month since I submitted my first warranty claim on my Google Nest Cameras with no response. Is there a direct way that anyone is aware of that I can get someone to address this?
How do you download a video clip from the google home app?
The instructions I've read says that there should be a download button on this screen, but I sure can't find one. Thanks!-Doug
Nest Hello doorbell not working after completing the requested firmware update to v.5.71.0.27
Nest Hello doorbell (wired) just stopped working after completing the requested update to v.5.71.0.27.HAS THERE BEEN A FIX TO THE FIRMWARE VERSION ISSUE.I did several attempt to resolve the issue with Google One team (chats, calls) to be told after s...
