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Cameras and Doorbells

Blog Posts

Camera Performance Improvements in the Google Home app Read more

Public Preview updates: Expanded support for Nest Doorbell (1st gen) and garage ... Read more

Forum Posts

Troubleshoot setup: Google Nest camera or doorbell

Here are some steps I recommend to resolve issues during the setup of Google Nest cameras or doorbells.Before trying these stepsMake sure you're using the correct app for setup. Need help checking which model you have? Use the Google Home app to set ...

David_K by Diamond Product Expert
  • 15790 Views
  • 0 replies
  • 6 kudos

Wired Nest doorbell depleting when no internet

Hello, there was another thread on this topic, but it has been closed. I am having Internet problems at my home, and I’m losing Internet connectivity intermittently. While I await a technician to come and troubleshoot, my wired nest doorbell battery ...

Gstrub by Community Member
  • 2363 Views
  • 8 replies
  • 0 kudos

My doorbell battery cam wont turn on

It won't turn on when charging. It won't turn on when mounted, and when I restart it, it wakes up for about 10 seconds. I can't factory reset it because it's appearing offline in the app. Bell, please

Dougc143 by Community Member
  • 1442 Views
  • 3 replies
  • 0 kudos

Problem with Nest Doorbell Wired

Today, for some reason my Nest Hello Wired Doorbell has stopped functioning as it should be.The camera turned itself off today (11:38am) and I've not been able to get back into it since (3:33pm), not even after resetting the WI-FI to see if that was ...

RyanC07 by Community Member
  • 607 Views
  • 2 replies
  • 0 kudos

Factory restart and a green light- no blue or white light.

I tried all the steps in the support guide so I finally had to delete the doorbell from my app. Tried reinstalling it but no blue or white light will appear on the button but a solid green light on top. Any ideas as I tried everything and read all th...

MarisB by Community Member
  • 3849 Views
  • 4 replies
  • 0 kudos

Charging doorbell.

I only partially charged the doorbell camera yesterday to 69% today I thought I'd fully charge it. When I plugged it in to charge nothing happens. Any idea what might be happening.

RS04 by Community Member
  • 540 Views
  • 1 replies
  • 0 kudos

Remotely turn offline cam on

Hi, is there a way to disable or remotely turn my mums camera back on?Mum uses the Nest daily to video call since having a stroke and it's her life line not being able to leave her bed. I live some distance from mum so this was an ideal solution to k...

timorex by Community Member
  • 955 Views
  • 1 replies
  • 0 kudos
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