Nest camera not honoring rotate setting

[napertivo]

I moved my cameras and needed hang them upside down.  The picture was inverted so I enabled the rotate 180 setting however nothing happened, the video is still upside down.  This feature worked in the past.  I tried it in both the Nest app and within a browser.

[Brad]

Hi there, 

I apologize for my late response and thank you for all of your patience while waiting for a reply. I can definitely understand how frustrating your situation must be, but I wanted to make sure that your issue was addressed. Do you still need help with this issue? I know that there's been a delay in response since you posted.

Please let me know if you need further assistance. 

Best Regards, 

Brad.

[Brad]

Hi there,

Just checking in to see if you still need assistance with this issue.

Please let me know if you need further assistance. 

Best Regards,

Brad.

[Brad]

Hi there,

Just checking in to see if you still need assistance with this issue.  We'll leave this topic open for another 24 hrs in case there are any follow up questions or comments. Please let me know if you need further assistance. 

Best regards,

Brad

[napertivo]

Thank you.  No, I no longer need help with this.  Nest made a change on their side to honor the setting.

[Brad]

Hey Folks.

I am relieved to hear the issue has been resolved. At this time, I'll go ahead and lock this thread. If you're still experiencing problems, feel free to start a new thread and we'll be happy to help.

Best Regards,

Brad.